Política de envío
WE PROVIDE FREE WORLDWIDE SHIPPING
Due to Covid-19 Shipping times may be longer than expected, but as a general rule, you should have delivery of your Metal Print, within 10 Days Worldwide.
Standard delivery times are:
- Europe 3-6 Days
- Rest of World 7-10 Days
Tracking is available on your shipment by using the Tracking Number you will receive when the order is Shipped. You can Track Your Order by clicking the link. It is also in the Footer our Home Page.
Delivery consists of the transfer to the Customer of physical possession or control of the Product.
Except in special cases or unavailability of one or more Products, the Products ordered will be delivered in a single delivery.
The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the deadlines specified above.
However, these deadlines are given for information only.
If the Products ordered have not been delivered within 30 days after the indicative delivery date, for any reason other than force majeure or the Customer's fault, the sale may be cancelled at the written request of the Customer under the conditions provided for in Articles L 216-2 L 216-3 L241-4 of the Consumer Code.
The sums paid by the Client will then be returned to him at the latest within fourteen days following the date of termination of the contract, excluding any compensation or withholding.
Deliveries are made by an independent carrier, to the address mentioned by the Customer at the time of the order and to which the carrier will be able to easily access.
When the Customer has himself undertaken to use a carrier he chooses himself, delivery is deemed to have been made as soon as the Products ordered by the Seller have been delivered to the carrier, as soon as he has delivered the Products sold to the carrier who has accepted them without reservation.
The Customer therefore acknowledges that it is the carrier's responsibility to make the delivery and has no recourse in warranty against the Seller in the event of failure to deliver the transported goods.
In the event of a particular request from the Customer concerning the conditions of packaging or transport of the ordered products, duly accepted in writing by the Seller, the related costs will be the subject of a specific additional invoice, based on an estimate previously accepted in writing by the Customer.
The Customer is required to check the condition of the products delivered.
He has a period of 30 days from the delivery date to formulate any reservations or complaints for non-conformity or apparent defect of the delivered Products (for example damaged parcel already opened...), with all the supporting documents relating thereto (photos in particular).
After this period and failing to comply with these formalities, the Products shall be deemed to be in conformity and free of any apparent defect and no claim shall be validly accepted by the Seller.
The Seller shall refund or replace as soon as possible and at its own expense, the delivered Products whose defects in conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in Articles L 217-4 et seq. of the Consumer Code and those provided for in these General Terms and Conditions of Sale (see guarantees, in particular).